Solved : Microsoft SkyDrive Pro has stopped working

Situation : Using the Skydrive Pro app (Onedrive) to sync the document in SharePoint library. We have around 10,000 documents to upload in SharePoint document library via OneDrive sync app.

Sudden, the app has stopped working to sync the document in document library. We have tried to restart the machine but issue still persists.

Issue is : Microsoft SkyDrive Pro has stopped working

Resolution:
We were able to resolve this same issue with the following steps

Clear all browsing history on IE
Stop syncing all Skydrive Pro folders (have the remaining folders moved away from the original location to avoid duplicate renamed folders)
Run IE as administrator and resync the libraries normally

If you are facing issue after performing the above mentioned (point 1 to point 3) steps then perform the below other steps

Close all your Office processes, such as groove.exe which is SkyDrive Pro,msouc.exe, msosync.exe,office library sync.
Note : The processes vary based on different environment, so just kill as many as you can, if you do not see it in Task Manager, it is OK.
Browse to “Users\username\AppData\Local\Microsoft\Office\Spw” and delete all the content. You will find that this is all related to groove, and spw equals SharePoint Workspace.
Go to “Users\username\AppData\Local\Microsoft\Office\15.0\OfficeFileCache” and also delete all content from this folder. This is where all the caching from your files are stored.
Note : Just try to delete all, if one or two items cannot be deleted, that's OK.

After delete everything, Open SkyDrive Pro app and it is working perfectly

Comments

GPT-5.2 Lands in Microsoft 365 Copilot: Smarter Reasoning for Workflows

Today Microsoft announced that GPT-5.2 is now available in Microsoft 365 Copilot and Copilot Studio , bringing two tuned variants: GPT-5.2 Thinking for deep reasoning and strategic work, and GPT-5.2 Instant for fast writing, translation, and skill-building. In Copilot, the model connects to Work IQ to surface insights across your meetings, emails, and documents—helping you turn scattered information into actionable plans. If you use Copilot Chat or Copilot Studio, you can pick GPT-5.2 from the model selector and try prompts like asking for strategic takeaways from a meeting, building comparative tables of market leaders, or preparing focused talking points for upcoming conversations. Microsoft emphasizes model choice , so teams can select the model that best fits the task while keeping security, compliance, and privacy controls in place. Rollout starts today 11-Dec-2025 for users with a Microsoft 365 Copilot license and will expand over the coming weeks; Microsoft 365 Premium...

Why MFA Matters in Microsoft 365 (and How to Enforce It the Right Way)

If you’re still relying on passwords to protect Microsoft 365, you’re leaving a critical gap in your security. A single phished credential can be enough to access email, files, chats, and sensitive business data. Multi-Factor Authentication (MFA) adds a second verification step—such as an Authenticator prompt, a one-time code, or a security key—so a password alone can’t grant access. As a Microsoft 365 administrator and technology enthusiast, I’ve seen firsthand how implementing MFA dramatically reduces account takeover risk and strengthens organisational security. Who this is for This guide is aimed at Microsoft 365 administrators, IT teams, and business leaders looking for practical steps to bolster tenant security with consistent MFA enforcement. Whether you’re managing a small business or a larger enterprise, the principles here apply to everyone seeking to protect critical business data. The goal: require MFA for interactive sign-ins Enforcing MFA for all interactive use...

6 ways to check SharePoint Usage reports

Introduction SharePoint administrators always want to know which user is accessing any site or site collection extensively and which user has access to the site but not using it. The other site details required are related to traffic, access, edit, etc. The user's behavior changes as per the nature of the site and their working department like project team site, department site, and managerial workspace. Fortunately, Microsoft 365 has given multiple methods to generate or view various reports related to SharePoint usage. We will check all the methods one by one and see how they provide the required results. Several options are available at different parts in SharePoint Site or Admin Center where the Administrator can check status or create reports. Method-1. Check Site Usage in Site Contents Page. The Site contents page shows the analytics data like their unique visitors, total site visits, average time spent by the user, etc. The report can be generated for multiple days like 7, 3...

SharePoint Excellence

Search This Blog